Around the world in general and in developed countries in particular, over 80% insurance transactions are arranged with the help from professional insurance advisors. This may result from the fact that insurance products are specific legal agreements, which are both specialized and complicated and individuals often expect advice from advisors for their fair benefits in the transaction.
In Vietnam, with the existence of hundreds of insurance companies of all sizes and with diverse participating parties, demands of people interested in insurance programs for expert advice on insurance services have witnessed unseen increases. With such strength in personnel, partner network and technologies, GINET comprehensively provides insurance services for clients as follows:
Assessing risks and building insurance solutions
Our experts will assess potential risks against subject matters you expect to protect. On this basis, we will introduce the most proper insurance program and solution for you.
Negotiating and arranging insurance programs at the best premiums
After reaching a consensus on any insurance program with you, we will negotiate with insurers suitable for the proposed solution and arrange the best premium for you.
Providing policy management services
Besides arranging insurance programs for you, GINET will manage, monitor and admend insurance policy as it requires, assisting you in making claims and making periodic reports of the situation of these programs to you.
Managing service quality
Pursuing standards of advanced insurance consulting activities accepted in the US and the Europe, GINET applies tight quality control process with the support of advanced software system. GINET has a team of policy management staff, one of which will manage specific client's policy as well as his risk type to ensure the highest service quality. We have also adopted clear regulations on dates of issuing policies, endorsements and other documents as well as rules on times for answering via fax, email or other communication means.
Facilitating claim settlement
This is the most specific and important activity of any insurance program and other related consulting activities. We focus on supporting clients in claim settlement with the best quality as possible. Policy and claim management starts with the effective exchange of information between clients and our company. GINET, therefore, organizes its claim settlement system to be included in the customers service division in a bid to assist clients in making claims and receiving indemnities. Our indemnification services are characterized as follows: Our claim settlement staff work under the management of the customers service division. These claim settlement staff are responsible for instructing and coordinating with relevant parties such as Clients, Insurers and Loss Adjusters to facilitate clients' claims.
Providing insurance briefing programs
We understand that insurance programs are the last protection measure of clients and no client expects any problems to arise. However, in the event of any problem, policy holders should be aware of standard processes to protect their legally insured benefits. GINET shall organize related training programs for the purpose of ensuring this aspect.
Updating information
With the existing Webbaohiem and Baohiem24h, GINET provides sufficient and updated information covering both local and international insurance market and risk management for clients. We also keep on improving technologies to help clients access increasingly quick and convenient utilities during their risk management.
Insurance
